response time
Augel-2013-Zentrale Weibern-092

Fast reaction times and alertness are guaranteed by the defined presence of Augel employees. In critical situations, as well as in special areas, our customers receive uncomplicated and prompt assistance. The use of the latest technologies enables a "fire brigade quick" deployment of our teams, which are connected to each other and to the customer at the same time. In the event of an emergency, an alarm can be easily generated via push, SMS, call, e-mail, web or directly in the app. An integrated geoinformation system enables the precise localization of the emergency site, so that our teams can coordinate their deployment in a targeted manner. As soon as an Augel team confirms the operation, the work starts. The progress of the emergency operation is precisely documented in the app and communicated to the customer. Thus, the customer always has an overview of the current situation, even if he is not directly on site.

Data security is always and at all times secured and DSGVO compliant.

We guarantee permanent contact persons and a group of qualified employees who are always available for you on call.

Ihr Kundenzugang zu unserem Alarmbereitschaftsdienst!